Member Services: 1-844-243-5187 (TTY use 711) Available 8am - 7pm Monday - Friday | Language Assistance

Non-Discrimination Notice

Miami Children’s Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Miami Children’s Health Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Miami Children’s Health Plan:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages


If you need these services, contact Jose Camps, Miami Children’s Health Plan Civil Rights Coordinator.  If you believe that Miami Children’s Health Plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Civil Rights Coordinator, 5775 Blue Lagoon Dr., Suite 230, Miami, FL 33126; Phone: 786-624-2668, TTY: 711, Fax: 786-539-0232, crc@miamichildrenshealthplan.com.  You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TTY)
Complaint forms are available at www.hhs.gov/ocr/office/file/index.html.