Member Services: 1-844-243-5187 (TTY use 711) Available 8am - 7pm Monday - Friday | Language Assistance

Thank you for being such a valued member.

We have some great news to share with you.  
Simply Healthcare Plans, Inc. (Simply) is purchasing Miami Children’s Health Plan’s (MCHP) Florida Medicaid contract.
Miami Children’s Health Plan members will become Simply members starting May 1, 2021.
You can learn more about Simply by visiting

During this change period, please keep all scheduled doctor appointments. Also, if you have a case manager, continue working with them.
MCHP will keep providing your healthcare coverage until you become a Simply member.
Thank you for letting us work with you now and through this change.
If you have any questions about your current benefits, please visit us at
You can also call toll free at 844-243-5187 or TTY 711, 8:00 AM – 7:00 PM EST.

We Have Benefits and Programs to Help You and Your Family Live Better.

Miami’s Children’s Health Plan is led by doctors in your community. Doctors who understand kids and families. We offer benefits and programs that help you and your family live a healthy life. And they are offered at no cost to you. For example:

  • There are no copays for covered services such as doctor office visits and prescriptions.
  • We offer extra benefits, like a monthly allowance for over-the-counter items and unlimited provider visits for you and your family.
  • We offer programs that bring you extra resources and support, plus programs that reward you for being healthy.
  • We help link you to community resources close to your home, work, or school.


Choose an option below to find out more.

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Are your kids up-to-date on their shots?

This year it is very important your kids get vaccinated even if they are not going back to school in-person. Especially if they are 2-years-old or younger.

Schedule a visit with your child's doctor to talk about vaccinations. If you need help finding a doctor who will make sure your kids are up-to-date on their shots, please call Member Services.  

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Use Teladoc when you can’t see your regular doctor.

Teladoc connects you to a doctor, therapist, or specialist by phone or computer 24 hours a day, 7 days a week. It is great for common colds, flu, infections, anxiety, stress, and minor injuries. 

To learn more and set up an account to get started, visit or call 1-800-835-2362.

Not Receiving Mail from the State of Florida?


Make sure your address and phone number are up-to-date with the Department of Children and Families (DCF). You can report changes to your contact information through your My ACCESS Florida account or contact DCF.

We’re Here for You

Member Services 1-844-243-5187, TTY: 711.

Miami Children's Health Plan has people ready to serve you. You can call our Member Services line Monday – Friday from 8:00 a.m. to 7:00 p.m. Eastern Time. A Member Services representative can answer your questions, talk with you about your benefits, help you choose a primary care provider (PCP) and much more!

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Miami Children's Health Plan is a Managed Care Plan with a Florida Medicaid Contract. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the Managed Care Plan. Limitations, copayments, and/or restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change.

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