Member Services: 1-844-243-5187 (TTY use 711) Available 8am - 7pm Monday - Friday | Language Assistance

Thank you for being such a valued member.

We have some great news to share with you.  
Simply Healthcare Plans, Inc. (Simply) is purchasing Miami Children’s Health Plan’s (MCHP) Florida Medicaid contract.
Miami Children’s Health Plan members will become Simply members starting May 1, 2021.
You can learn more about Simply by visiting

During this change period, please keep all scheduled doctor appointments. Also, if you have a case manager, continue working with them.
MCHP will keep providing your healthcare coverage until you become a Simply member.
Thank you for letting us work with you now and through this change.
If you have any questions about your current benefits, please visit us at
You can also call toll free at 844-243-5187 or TTY 711, 8:00 AM – 7:00 PM EST.

Talk to a Doctor or Nurse from Home
Using Telehealth Services

Telehealth gives you access to health care providers from the comfort of your home. Twenty-four hours a day, 7 days a week.

See a doctor without leaving your house.
You have access to quality healthcare by phone, video or app anytime, anywhere.
You can avoid the waiting room, the drive or bus ride to get to the doctor and taking time off from work.
Our doctors are always in; call us during a lunch break, on the weekend, or in the middle of the night.

mother helping daughter blow her nose
Use Teladoc when you can’t see your regular doctor.

Teladoc connects you to a doctor, therapist, or specialist who can diagnose, treat, and prescribe medication (if medically necessary) for a wide range of conditions:

Common cold, flu, and fever
Sore throat and ear aches
 Cough and allergies
Infections and rashes
Anxiety and stress
Minor injuries and more!

To learn more and set up an account to get started, visit or call 1-800-835-2362.

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Talk with a Nurse. Day or Night.

The 24/7 Nurse Lince is available 24 hours a day, 7 days a week. Our registered nurses will help you decide what to do next or direct you to the right level of care. Get health information about:

Cuts and bruises
Fevers and colds
Pains, cramps or upset stomach
Medication side effects or dosing questions
Your doctor's advice or treatment plans
Determining the need to call a doctor
Find the closest in-network after hours clinic

Call the 24/7 Nurse Line at 1-844-865-7922

Virtual Care with your Primary Care Provider

Your Primary Care Provider (PCP) may be offering telehealth visits.

Contact your PCP's office directly to find out, or call Member Services at 1-844-243-5187, TTY: 711.

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Miami Children's Health Plan is a Managed Care Plan with a Florida Medicaid Contract. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the Managed Care Plan. Limitations, copayments, and/or restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change.

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