Member Services: 1-844-243-5187 (TTY use 711) Available 8am - 7pm Monday - Friday | Language Assistance

Thank you for being such a valued member.

We have some great news to share with you.  
Simply Healthcare Plans, Inc. (Simply) is purchasing Miami Children’s Health Plan’s (MCHP) Florida Medicaid contract.
Miami Children’s Health Plan members will become Simply members starting May 1, 2021.
You can learn more about Simply by visiting simplyhealthcareplans.com/medicaid.

During this change period, please keep all scheduled doctor appointments. Also, if you have a case manager, continue working with them.
MCHP will keep providing your healthcare coverage until you become a Simply member.
Thank you for letting us work with you now and through this change.
If you have any questions about your current benefits, please visit us at www.miamichildrenshealthplan.com.
You can also call toll free at 844-243-5187 or TTY 711, 8:00 AM – 7:00 PM EST.
 

Advance Directives


An advance directive is a written or spoken statement about how you want medical decisions made if you can’t make them yourself. Some people make advance directives when they get very sick or are at the end of their lives. Other people make advance directives when they are healthy. You can change your mind and these documents at any time. We can help you understand or get these documents. They do not change your right to quality health care benefits. The only purpose is to let others know what you want if you can’t speak for yourself.
 
  1. A Living Will
  2. Health Care Surrogate Designation
  3. An Anatomical (organ or tissue) Donation
You can download an advanced directive form from this website: www.floridahealthfinder.gov/reports-guides/advance-directives.aspx.

Make sure that someone, like your PCP, lawyer, family member, or case manager knows that you have an advance directive and where it is located.

If there are any changes in the law about advance directives, we will let you know within 90 days. You don’t have to have an advance directive if you do not want one.

If your provider is not following your advance directive, you can file a complaint with Member Services at 1-844-243- 5187 or the Agency by calling 1-888-419-3456.
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Miami Children's Health Plan is a Managed Care Plan with a Florida Medicaid Contract. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the Managed Care Plan. Limitations, copayments, and/or restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change.

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